Novatris is an online clothing and accessories store operated by Novatris Inc., a company based in Los Angeles, California.
Company Background
Novatris started as a small online fashion shop and has grown into a direct-to-consumer e-commerce business. We buy and curate our assortment ourselves, sell through this website, and handle order processing, packing, and shipping from our Los Angeles location. Novatris Inc. is the company responsible for the operation of this store, including product sourcing, order fulfilment, payment processing, customer service, returns, and refunds. Our customer care desk is run in-house, and questions about an order are answered by the same team that prepares and ships it.
What We Sell
We sell women’s and men’s apparel and fashion accessories. Our assortment includes tops, shirts, blouses, knitwear, dresses, skirts, trousers, denim, outerwear and coats, together with accessories such as bags, belts, scarves, hats, and jewellery. New styles are added throughout the year and availability changes with the season. Each product page describes the materials, colours, available sizes, and care instructions for that item so you know what to expect before you order. All prices are shown in US dollars (USD) and include no hidden charges. Applicable sales tax is included in the displayed price where required; shipping costs are shown at checkout.
Our Brand Positioning
Novatris sits in the accessible everyday-fashion segment. We focus on wearable, well-made pieces that are easy to combine and comfortable to wear, rather than on fast-changing trend items. We keep our selection tight and our pricing transparent, and we photograph and measure products carefully so that customers can judge fit and quality before buying. Our aim is simple: dependable clothing at a fair price, with customer service that responds quickly when something is not right.
Who We Serve
Our customers are mainly individual shoppers in the United States who buy online for themselves, for family, and for gifts. We are a retail business selling directly to consumers; we do not operate a wholesale or reseller programme, and orders that appear to be placed for commercial resale may be cancelled. Orders are shipped within the United States under the terms set out in our Shipping Policy.
Customer Support
Our customer care team handles order questions, sizing and fit advice, shipping updates, returns, exchanges, and refunds. You can reach us by email at support@glossiert.store or by WhatsApp on +1 865 249 2970, and we aim to reply within 2 business days, Monday to Friday. Returns and refunds are processed under our Refund & Return Policy, and delivery timelines and costs are described in our Shipping Policy.
Contact Information
Novatris Inc.
3500 S. Broadway, Suite 205
Los Angeles, CA 90007, United States
Email: support@glossiert.store
WhatsApp: +1 865 249 2970